FREQUENTLY ASKED QUESTIONS
Every Question. Honestly Answered.
No marketing speak. No exaggerated claims. Just real answers to real questions.
About The Product
Yes. IceVeda is made from 100% real, medical-grade silicone — the same family of material trusted in baby and medical products. Many cheaper bowls are made from rubber-like materials and simply labelled as silicone. With IceVeda, the material is exactly what we say it is.
Most cheaper bowls give little clarity about what they're made of, who makes them, or whether anyone stands behind them. IceVeda is a real Indian brand made from medical-grade silicone, with an engineered inner face design, premium packaging, and full support. Our name is on the product because we stand behind it.
It isn't just decorative. The sculpted contours are shaped to guide more cold water toward your face as you dip, and the lines follow the directions used in facial massage — so your cold facial feels more even and intentional.
IceVeda is made from hypoallergenic, BPA-free medical-grade silicone, making it a gentle choice for most skin types, including sensitive and acne-prone skin. As with any new routine, start gently and listen to your skin.
No. Real medical-grade silicone is odourless. A strong rubbery smell is often a sign of cheaper rubber-based materials — something you won't get with IceVeda.
IceVeda is available in three colours — black, pink, and blue.
Yes. It's made from tear-resistant silicone built for daily use and repeated freezing, so it holds its shape and quality over time.
How To Use & Care
Fill the bowl with cold water and ice, then gently dip your face in short intervals for up to 60 seconds. Pat dry and continue with your skincare or makeup. A ritual guide card is included in the box.
Once a day is perfect for most people — many love it in the morning to de-puff and wake the skin, or in the evening to calm and refresh after a long day.
Yes — many people add ingredients like green tea, rose water, or cucumber slices to the cold water for an extra refreshing ritual.
About The Brand
IceVeda was founded by Sakshi Shreya, a medical student who wanted face-care tools made from honest materials and held to a higher standard. You can read her full story on our About page.
Yes. IceVeda is proudly made in India — not imported in bulk and relabelled. It was built properly, with intention, to a standard we stand behind.
Yes. IceVeda is building a range of trusted face-contact beauty tools. The Original Ice Facial Bowl is just the beginning.
Orders & Delivery
Yes, Cash on Delivery is available across India. Prepaid orders get ₹100 off and help your order ship faster.
We offer 7-day replacement support. If your product arrives damaged or faulty, message us on WhatsApp or email hello@iceveda.com and we'll make it right.
You can reach us anytime on WhatsApp or email us at hello@iceveda.com. We're real people and we reply to every message, usually within a few hours.
Still Have A Question?
WhatsApp us directly. Real people. Real answers. No bots. No automated responses. Just honest help from the ICEVEDA team.
We usually respond within a few hours.